Delivery

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Delivery

Our Premium next day service delivers your frozen items fast!

2 Delivery services to choose

Standard:  1- 3 day dispatch

Premium Next Day, including Saturdays.

FREE Delivery on orders over £65 with our standard service

Standard delivery £4.99 on orders below £65 – Delivery Tuesday to Friday

Premium Next Day – Order by 1pm and choose our premium service to get your food fast.  £10 for all orders – Delivery Tuesday to Saturday.

SATURDAY  Delivery – Order any day of the week, choose our next day service and just ask us to hold your delivery until the Saturday.  

All Saturday orders are dispatched on a Friday. (You can place a Saturday order on any day of the week for dispatch on the following Friday)

Standard orders received by 1pm are dispatched Monday – Thursday. We cannot deliver on a Sunday or Monday.  Your order is frozen and must be shipped on a 24 hour service.

There is a £30  order minimum in place to ensure your items remain frozen in transit.  Please ensure your order subtotal is above £30 not including any shipping charge.

We can deliver to the Isle of Wight!

Don’t Forget Your Dog Food This Christmas

We offer speedy delivery across the UK, but please order early to avoid disappointment.

Christmas Delivery Dates

By 1pm, Thursday 19th – Last Day for orders using our standard and free delivery service.

By 1pm, Monday 23rd  – Cut off for premium next day services.

Thursday 2nd January – Normal services resume.

DPD Delivery Service

We offer free delivery on orders. DPD are instructed to leave the parcel at your door or immediate vicinity. Your parcel can be left in a particular place per delivery instructions. If you provide your mobile number, you should be updated with a 1-hour slot by text. You cannot collect your frozen goods from a DPD collection point or shop as we need to get them to you as fast as possible.

Due to the nature of our product, we can only ship to mainland UK and postcodes that offer a next day service. If you live in any of the following areas we cannot deliver frozen produce to you. Regrettably any orders from these areas will be refunded.

Scottish Highlands – AB35-38, AB52-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50

Scottish Islands – HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3

Northern Ireland – we do not deliver to any postcodes

The excellent DPD system lets you choose delivery options and track your parcel throughout its journey.

Click and Collect – no minimum order

Now available – place your order and choose free click and collect in the checkout. You can collect your order on the next working day from our offices in Great Totham, Essex, CM9 8BY

Free gift with every order over £30, collect from our office and get a free meal for your dog for every £30 spent.

Collection times – Weekdays 9am to 4pm.
Saturday by prior arrangement only.

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